The 20 MSP Group Announces Michael Bone as Chief Revenue Officer

“Michael’s forward-looking sales and revenue leveraging methodologies fit perfectly with our growth strategy. His industry expertise will be an essential part of The 20’s continued mission and long-term success,” said Tim Conkle, CEO of The 20.

Leading MSP organization, The 20, today announced the appointment of Michael Bone as Chief Revenue Officer. This hire comes as the company continues to improve its corporate structure to support its growth and expand into new markets.

Bone joins The 20 with 25 years of business leadership experience in the IT and software industries, and his expertise spans both SaaS and on-premises environments. Throughout his career, Bone has consistently built sales and marketing operations that fuel organic growth and drive customer satisfaction. His previous roles include CRO at ESW Capital, CRO at CompassMSP, Global Sales Leader at CyberLinkASP and a senior consulting role at Huthwaite, the creators of “SPIN” solution sales.

In his role as CRO, Bone will seek to elevate The 20’s services, increase customer-facing operations, and enable customer success through innovative solutions and consultative selling.

“It’s exciting to think about what Michael’s leadership skills and passion for building strong relationships with partners will bring to our growing business,” said Tim Conkle, CEO of The 20. Michael’s forward-looking sales and revenue operating methodologies align well with our growth strategy. . His industry expertise will be a vital part of The 20’s ongoing mission to provide clients with exceptional services that ensure their long-term success.

“I am deeply grateful for this opportunity and excited about the future,” Bone said. “The 20 is a growing business, and I am committed to helping strengthen and expand our services so the organization and our customers can continue to thrive in an ever-changing MSP landscape.”

Michael Bone is the latest addition to The 20’s leadership team, which includes Tim Conkle (CEO), Ken Pecot (COO), Crystal McFerran (CMO), Ciera Cole (CXO), Ken Nix (CISO) and Donna Pebworth (CFO).

About the 20

The 20 is an exclusive business development group for Managed Service Providers (MSPs) aiming to dominate and revolutionize the IT industry with its standardized all-in-one approach. 20’s robust RMM, PSA, and documentation platform ensures superior service to MSP customers using their 100% US-based help desk and network operations center. Beyond state-of-the-art tools and processes, The 20 boasts a proven sales model, a community of industry leaders, and ultimate scalability. For more information, visit

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Sallie R. Loera